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Citycallcenter ApS

Private limited companyCVR 26855705København KActive

Citycallcenter ApS is a private limited company, based in København K, active in activities of call centres, founded in 2002. Net profit rose 1125% from 2024 to 2025, ending at DKK 939k. With 64 employees, the company is about 5 times larger than the industry median. Equity grew to DKK 1.5m in 2025.

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Key figures · financial year 2025

Gross profitDKK 9m+6.1% vs. 2024
Net profitDKK 939k+1,125.3% vs. 2024
EquityDKK 1.5m+158.7% vs. 2024
Employees64latest month from CVR

What has changed

calculated from recorded figures and dates

Financials: 2025 against 2024

  • Gross profit rose 6% (2024 → 2025), to DKK 9m.
  • Net profit rose 1,125% (2024 → 2025), to DKK 939k.
  • Equity rose 159% (2024 → 2025), to DKK 1.5m.

Employees

  • 30 more employees than a year earlier: 64 (08/2026) against 34 (08/2025).

Registrations, last 24 months

  • 01/01/2025: Industry changed to Activities of call centres (822000)

Calculated from the latest two annual reports in sequence and from registrations in CVR. A figure that is missing in either year gives no line, and we derive no figures.

Financial statements

Financial years 2020–2025 · amounts in DKK thousand

Equity and net profit

−DKK 2m−DKK 1.5m−DKK 1m−DKK 500kDKK 0DKK 500kDKK 1mDKK 1.5m202020212022202320242025
EquityNet profit
Financial figures for Citycallcenter ApS
202020212022202320242025Change
Revenuenot statednot statednot statednot statednot statednot stated–
Gross profit4,1694,3216,0706,8928,4478,963+6.1%
Operating profit (EBIT)−787105524671081,104+926.5%
Profit before tax−8251015042041101,207+1,000.7%
Net profit−77210154015777939+1,125.3%
Total assets2,3352,3891,8921,7943,3585,059+50.7%
Equity−1,583−1,482−942−7855921,531+158.7%
Liabilities3,9183,8712,8342,5792,7663,516+27.1%
Cash and cash equivalents76362719321860−100%
Average number of employees141413162221−4.5%

Source: annual reports filed with the Danish Business Authority (XBRL). Figures for the company (not the group); change is the latest year against the year before. “–” means the figure is not stated in the annual report. Revenue is not stated for 2020, 2021, 2022, 2023, 2024, 2025: smaller companies may omit it, and we do not derive it from other figures.

Download the figures as CSV · free with an account, amounts in whole DKK

DKK 0DKK 2mDKK 4mDKK 6mDKK 8m202020212022202320242025
Gross profitMedian, the industry (60 companies)

Signals from the financial statements

calculated from the 2025 figures

  • Profit for five years in a row

    Net result has been positive in 2021–2025.

    How is this calculated?

    Net result is positive in the five latest annual reports in a row.

The signals are rules applied to the figures in the annual reports. They are not an assessment or credit rating of the company. See Data and method.

Annual reports

6 financial years
Annual reports for Citycallcenter ApS
Financial yearPeriodPublishedFigures forDocuments
202501/01/2025 – 31/12/202525/02/2026The companyPDF not statedXBRL
202401/01/2024 – 31/12/202430/06/2025The companyPDFXBRL
202301/01/2023 – 31/12/202328/02/2024The companyPDFXBRL
202201/01/2022 – 31/12/202219/05/2023The companyPDFXBRL
202101/01/2021 – 31/12/202123/03/2022The companyPDFXBRL
202001/01/2020 – 31/12/202028/06/2021The companyPDFXBRL

The figures from all the annual reports are shown on this page. The documents themselves (PDF and XBRL, the machine-readable edition) are downloaded with a Pro account: sign in or create a free account, and then choose Pro. XBRL is the edition the figures on the page are read from.

Employees

monthly figures from CVR
010203040506009/2310/2311/2312/2301/2402/2403/2404/2405/2406/2407/2408/2409/2410/2411/2412/2401/2502/2503/2504/2505/2506/2507/2508/2509/2510/2511/2512/2501/2602/2603/2604/2605/2606/2607/2608/26
Employees

Position in the industry

60 companies in the database

Comparison with the other companies in activities of call centres based on the latest financial year.

Gross profitDKK 9mNo. 23 of 60
Better than 63% of the companies in the industry
EquityDKK 1.5mNo. 25 of 60
Better than 59% of the companies in the industry
Number of employees64No. 21 of 60
Better than 66% of the companies in the industry

Industry median: gross profit DKK 6.6m, net profit DKK 400k, equity DKK 945k, 13 employees.

DKK 100kDKK 634kDKK 4mDKK 25.5mDKK 87.2mHere
Distribution of gross profit for 57 companies in the industry (latest financial year, logarithmic scale). Amber bar: where this company sits.

Compared with similar companies

size, age and company form
Rank among similar companies
GroupGross profitEquity
Companies with 50–199 employees4,467 companies in the comparison
No. 3,900of 4,412
Better than 12%
No. 3,828of 4,466
Better than 14%
Companies that are between 15 and 29 years old24,910 companies in the comparison
No. 6,494of 24,791
Better than 74%
No. 15,991of 24,909
Better than 36%
All companies of type ApS66,508 companies in the comparison
No. 7,016of 66,379
Better than 89%
No. 23,861of 66,505
Better than 64%

The rank is calculated among companies in the database with a figure for the latest financial year, and is shown only for groups of at least ten companies.

Compare with the industry

Activities of call centres
Gross profit
  1. Citycallcenter ApSDKK 9m
  2. Rezponz A/SDKK 161.5m
  3. 5R People ApSDKK 141.6m
Net profit
  1. Citycallcenter ApSDKK 939k
  2. Rezponz A/SDKK 9m
  3. 5R People ApSDKK 17.7m
Equity
  1. Citycallcenter ApSDKK 1.5m
  2. Rezponz A/SDKK 30.5m
  3. 5R People ApSDKK 19.5m
Employees
  1. Citycallcenter ApS64
  2. Rezponz A/S498
  3. 5R People ApS503

Latest financial year per company. Choose up to three companies from the largest in the industry.

Owners and group

from the Public Ownership Register
Owners
  • Anakan Ventures ApS100%
Citycallcenter ApS

Management

1 active registrations

Executive management

Executive management at Citycallcenter ApS
NameRoleAppointed
Ulrik Feldstedt HjorthDirector13/12/2019
Founders
Niels Jørgen Thornedahl, Marie Pouline Brøchner Mangaard, Ingrid Ottesen, Per Andersen
Former management (19)
Former management at Citycallcenter ApS
NameRoleAppointedResigned
Niels Jørgen ThornedahlBoard member17/11/200201/10/2006
Marie Pouline Brøchner MangaardBoard member17/11/200224/08/2017
Marie Pouline Brøchner MangaardCEO17/11/200231/07/2020
Ingrid OttesenBoard member17/11/200231/07/2016
Per AndersenChair of the board17/11/200231/07/2016
Kasper Falke JensenBoard member01/01/200701/01/2010
Bwembya Eunice Nonde NielsenBoard member01/01/200831/01/2016
Bwembya Eunice Nonde NielsenDirector01/08/200831/01/2016
Ann Louise Burtenshaw ThuesenBoard member12/05/200931/12/2013
Tirza Claudia Valdivia LorenzenBoard member01/08/201031/12/2013
Tirza Claudia Valdivia LorenzenAssistant director31/12/201312/10/2018
Anne Marie Jyngst QuesethDirector01/01/201612/10/2018
Tirza Claudia Valdivia LorenzenBoard member07/02/201624/08/2017
Aksel Peter Brøchner MangaardChair of the board07/07/201624/08/2017
Claus ThomsenBoard member01/08/201624/08/2017
Søren JakobsenBoard member01/08/201624/08/2017
Anne Marie Jyngst QuesethDeputy board member01/08/201624/08/2017
Søren Harbo GenesteixCEO20/01/202131/12/2021
Anne Marie Jyngst QuesethCEO01/01/202201/01/2024

Signing rule:  Virksomheden tegnes af Ulrik Feldstedt Hjorth

Address and production units

1 active production units

Hammerensgade 1
1267 København K

København Municipality · Postcode 1267

Other companies at the address (8)

Production units
Production unitAddressEmployeesP number
CITYCALLCENTER ApSHammerensgade 1, 2, 1267 København K641009432899

Purpose

Selskabets formål er at drive Kundeservice virksomheden indenfor Call Centre, Kontorhotel og vikarbureau aktiviteter og hermed forbundet virksomhed

The purpose is quoted from the register in Danish.

Changes year by year

66 registered events
20261 changeaccounts 1
  • Annual report for 2025 published
20252 changesaccounts 1 · industry 1
  • Annual report for 2024 published
  • Industry changed to Activities of call centres (822000)
20243 changescapital 1 · accounts 1 · management 1
  • Share capital changed from 125,000 DKK to 40,000 DKK
  • Annual report for 2023 published
  • Anne Marie Jyngst Queseth stepped down as ceo
20232 changesaddress 1 · accounts 1
  • Moved to Hammerensgade 1, 2, 1267 København K
  • Annual report for 2022 published
20222 changesaccounts 1 · management 1
  • Annual report for 2021 published
  • Anne Marie Jyngst Queseth appointed ceo
20213 changesmanagement 2 · accounts 1
  • Søren Harbo Genesteix stepped down as ceo
  • Annual report for 2020 published
  • Søren Harbo Genesteix appointed ceo
20207 changesmanagement 1 · ownership 6
  • Marie Pouline Brøchner Mangaard stepped down as ceo
  • Brøchner Mangaard ApS is no longer registered as owner
  • Marie Pouline Brøchner Mangaard is no longer registered as owner
  • Marie Pouline Brøchner Mangaard registered as owner (5%)
  • Anakan Ventures ApS registered as owner (100%)
  • Anakan Ventures ApS is no longer registered as owner
  • Marie Pouline Brøchner Mangaard is no longer registered as owner
20192 changesmanagement 1 · ownership 1
  • Ulrik Feldstedt Hjorth appointed director
  • Anakan Ventures ApS registered as owner (5%)
20182 changesmanagement 2
  • Anne Marie Jyngst Queseth stepped down as director
  • Tirza Claudia Valdivia Lorenzen stepped down as assistant director
20176 changesmanagement 6
  • Anne Marie Jyngst Queseth stepped down as deputy board member
  • Søren Jakobsen stepped down as board member
  • Claus Thomsen stepped down as board member
  • Aksel Peter Brøchner Mangaard stepped down as chair of the board
  • Tirza Claudia Valdivia Lorenzen stepped down as board member
  • Marie Pouline Brøchner Mangaard stepped down as board member
201612 changesmanagement 10 · ownership 2
  • Anne Marie Jyngst Queseth appointed deputy board member
  • Søren Jakobsen appointed board member
  • Claus Thomsen appointed board member
  • Per Andersen stepped down as chair of the board
  • Ingrid Ottesen stepped down as board member
  • Aksel Peter Brøchner Mangaard appointed chair of the board
  • Brøchner Mangaard ApS registered as owner (33.33%)
  • SKOVBO HOLDING ApS is no longer registered as owner
  • Tirza Claudia Valdivia Lorenzen appointed board member
  • Bwembya Eunice Nonde Nielsen stepped down as director
  • Bwembya Eunice Nonde Nielsen stepped down as board member
  • Anne Marie Jyngst Queseth appointed director
20133 changesmanagement 3
  • Tirza Claudia Valdivia Lorenzen appointed assistant director
  • Tirza Claudia Valdivia Lorenzen stepped down as board member
  • Ann Louise Burtenshaw Thuesen stepped down as board member
20102 changesmanagement 2
  • Tirza Claudia Valdivia Lorenzen appointed board member
  • Kasper Falke Jensen stepped down as board member
20091 changemanagement 1
  • Ann Louise Burtenshaw Thuesen appointed board member
20085 changesmanagement 2 · address 2 · industry 1
  • Bwembya Eunice Nonde Nielsen appointed director
  • Moved to Hammerensgade 1, 2, 1267 København K
  • Moved to Hammerensgade 2, 2, 1267 København K
  • Industry changed to Activities of call centres (822000)
  • Bwembya Eunice Nonde Nielsen appointed board member
20073 changesownership 2 · management 1
  • Marie Pouline Brøchner Mangaard registered as owner (50%)
  • SKOVBO HOLDING ApS registered as owner (33.33%)
  • Kasper Falke Jensen appointed board member
20061 changemanagement 1
  • Niels Jørgen Thornedahl stepped down as board member
20041 changeaddress 1
  • Moved to Nørre Farimagsgade 33, 1364 København K
20031 changeindustry 1
  • Industry changed to Call Centres virksomhed (748600)
20027 changesname 1 · management 5 · founded 1
  • Name changed from CITYCALLCENTER ApS UNDER STIFTELSE to CITYCALLCENTER ApS
  • Marie Pouline Brøchner Mangaard appointed board member
  • Per Andersen appointed chair of the board
  • Ingrid Ottesen appointed board member
  • Marie Pouline Brøchner Mangaard appointed ceo
  • Niels Jørgen Thornedahl appointed board member
  • Registered as CITYCALLCENTER ApS UNDER STIFTELSE

Related companies

Same industry in København

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Same people in management

Largest in the industry

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Source and updates

The information comes from the Danish Central Business Register (Danish Business Authority) and from annual reports filed with the Danish Business Authority. Last synchronised 24/10/2026.

View in CVRReport a correction